The AIIA Financial Services Network partners with leading technogy companies in the financial services sector to deliver regular netorking events and Thought Leadership papers examining emerging trends at the cutting edge of the industry.

Each paper addresses key issues in the financial services sector that are examined at a regular program of breakfast seminars in Sydney. The seminar program features representatives from across the ICT industry and senior exectives from financial services.

Download our most recent papers below.

Item Name		Posted By	Date Posted
Failure: To Succeed PDF (1023.5 KB)		Administration	2/05/2013

Item Name		Posted By	Date Posted
Technology trends & future predictions 2013 PDF (873.52 KB)  [ more ] [ hide ]		Administration	10/12/2012
Author: Simon Millett - CSC
FAST INNOVATION - Innovation Adoption PDF (5 MB)  [ more ] [ hide ]		Administration	14/02/2013
AIIA Financial Services Thought Leadership Paper: FAST INNOVATION 1 Nov 2012 Innovation adoption: Finding Fertile Ground
FAST INNOVATION - Case Study Mobiles PDF (2.03 MB)  [ more ] [ hide ]		Administration	3/08/2012
AIIA Financial Services Thought Leadership Paper: FAST INNOVATION Decoding the DNA of the Mobile Revolution 27 July 2012
Challenging & changing world of retail customer... PDF (1.46 MB)  [ more ] [ hide ]		Administration	7/03/2012
White paper The challenging and changing world of retail customer preferences. 8 March 2012 This paper summarises recent research into the changing channel preferences of customers using financial services in Australia. It also draws out some of the implications for players in the sector, and makes some suggestions for priorities for the business and technology stakeholders in the industry.

Item Name		Posted By	Date Posted
Innovation and Future Predictions 2012 PDF (935.24 KB)  [ more ] [ hide ]		Administration	7/03/2012
Innovation and Future Predictions 2012 CSC, November 2011 In simplest terms innovation can be defined as the conversion of ideas into practice and innovation is considered a success when the idea becomes an outcome that delivers value. The question is then, how high a priority is innovation on the financial services industry agenda and does it need to top the list? With the rapid evolution of technology, finding the right balance managing innovations against other priorities is possibly the key for success.
Mobile Payments: Cooperate, Collaborate or Abdic.. PDF (837.67 KB)  [ more ] [ hide ]		Administration	7/03/2012
Mobile Payments: Cooperate, Collaborate or Abdicate Edgar, Dunn & Company, September 2011 Mobile payments have certainly evolved from their humble beginnings 15 years ago as an SMS payment method for a can of Coke, today encompassing NFC, remote and P2P payments, amongst others. Despite this progress, however, the industry has still not established a widely accepted business model that will underpin what is likely to be the fastest growing payment method and channel over the coming decade.
Customer Led Innovation PDF (877.5 KB)  [ more ] [ hide ]		Administration	7/03/2012
Customer Led Innovation IPScape, July 2011 Generation-Y will make up 42 per cent of Australia's working population by 2020 and as such represent a significant market opportunity for the financial services sector. However, this generation requires a radically new level of responsiveness from business.
Innovation in the ICT Engine Room: Innovate or P.. PDF (332.95 KB)  [ more ] [ hide ]		Administration	7/03/2012
Innovation in the ICT Engine Room: Innovate or Perish Polaris Investment Banking Services, May 2011 That is the only way forward for enterprises. Innovation has become an essential ingredient for modern business and this is particularly true for the Banking, Financial Services and Insurance industry sectors. Banking has led the way in the past through online banking, ATMs, international money transfers and more recently mobile banking facilities.
Customer Concentricity in the Cloud? PDF (1.57 MB)  [ more ] [ hide ]		Administration	7/03/2012
Customer Concentricity in the Cloud? Fujisu Australia and New Zealand, March 2011 Financial Services players in Australia are awaking to the opportunity of providing more Customer Centric services. However this creates a need for more agile processes and systems. Co-incidently Cloud Services offers this, so does CustomerCentricity and Cloud Services create a perfect storm of opportunity?