AIIA and the financial services marketplace for ICT solutions and services

The Australian financial services industry is one of the largest users of ICT in Australia, and provides key commercial opportunities for ICT vendors. AIIA seeks to assist our member companies to grow in this marketplace.


About the financial services industry


  • Spending $5bn per annum, the financial services industry is one of the largest users of ICT in Australia
  • Over 30 percent of expenditure in the Financial Services industry is dedicated to ICT
  • 98 percent of the Financial Services R&D spend - which totals around $2 billion annually - is dedicated to technology.
  • Financial services is the fastest growing service industry in NSW, recording average annual growth rate in total factor income of more than 14% between 1995-96 and 2005-06.
  • Sydney's financial services workforce is growing strongly, and is now nearly half the size of London's and more than 40% the size of New York City.
  • 42% of Australia’s financial services are located in Sydney
  • 43 of Australia’s 53 local and foreign owned banks are headquartered in Sydney
  • Sydney’s financial sector employed 151,000 in 2005 at wages 33% higher than the national average.


Areas of development


  • innovation - what it is and how to make it work in a business context
  • role of ICT in business transformation
  • information security with technology innovation 
  • vendor engagement - shared operational risk vs traditional SLA engagements
  • real case studies of innovation delivering improved customer outcomes, better useability and clear business benefits through increased productivity
  • the vision for internet and mobile applications in the delivery of improved customer services.


Our AIIA  Financial Services Innovation Group in NSW


AIIA has created a special interest group for executives interested in technology-led innovation in the financial services industry designed to assist people in AIIA member companies to:

  • create a shared forum for executives interested in technology-led innovation in financial services. 
  • identify who are the buyers and buying groups in this sector
  • understand buyers’ buying strategies
  • facilitate networking between executives in financial services & technology firms 
  • discuss and create technology led business opportunities in financial services
  • ... facilitate deal making!


Information and networking are run in the Sydney CBD. Our Financial Services Innovation sessions typically cover sector developments, business issues, drivers and constraints, buyer identification, and sector research.


The networking value of these sessions is high. People from industry participating in this SIG are senior executives, commercial account and sales managers, BDMs, business analysts, consultants and lawyers.


See our 2010 calendar


Management and input


A number of industry executives help run the AIIA’s Financial Services Innovation Group (FSIG) and its activities. Charles Lindop, AIIA NSW Committee member convenes this Group.


For information and suggestions, contact AIIA’s NSW Executive Officer, Michel Hedley,  [m.hedley@aiia.com.au] or 0417 695 616.