Australian Information Industry Association

  

Documents

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  • Tech industry peak body responds to Budget 2016

    Wednesday 26 April 2017

  • Ten reasons to become an AIIA member (PDF)

    Monday 20 February 2017

  • Global Tech Association Recommended Outcomes for G20 2017 (PDF)

    Wednesday 15 February 2017

    AIIA lodged a joint submission on the Multi-association G20 recommendations and proposed timeline of G20 activities.

  • Telecommunications Sector Security Reform (TSSR) (PDF)

    Friday 3 February 2017

    This submission is lodged by the Australian Industry Group (Ai Group), the AIIA, the Australian Mobile Telecommunications Association (AMTA) and Communications Alliance (jointly, the Associations), which collectively represent the bulk of Australia’s $100 billion ICT industry, including telecommunications Carriers, Carriage Service Providers (C/CSPs), vendors and intermediaries.

  • Consideration of ICT Duties in Budget Season (PDF)

    Wednesday 18 January 2017

    As the 2017 budget season approaches, India’s political leadership will make decisions on import duties that have an important impact on the nation’s business climate. Against this backdrop, our members, representing the most innovative information and communications technology (ICT) companies in the world, would like to highlight the value of a stable and predictable tariff regime.

  • Developing the NSW Government Digital Strategy (PDF)

    Friday 23 December 2016

    AIIA’s view is that the Strategy is sound. However, as a general comment we would encourage the Government to be more ambitious. Emerging technology capability such as Artificial Intelligence, sophisticated data analytics, cognitive intelligence and systems, robotics etc, will have an exponential impact on productivity and the customer service experience – and are already incorporated into systems/services in the private sector.

  • Customer-service-at-the-heart-of-the-digital-bank.pdf (PDF)

    Tuesday 20 December 2016

    In our increasingly sophisticated market, customers are demanding a banking experience which rivals the digital experience they enjoy across their social landscape. Banks strive to deliver an extraordinary customer experience through the application of their digital assets. Constant juggling is required to deliver an authentic relevant digital experience while meeting the requirements of rigorous regulation and dealing with legacy services and systems. This paper examines digital trends, some of their inhibitors and actions which will lead to improved customer outcomes.

  • AIIA GITC updates (PDF)

    Friday 16 December 2016

    The marked changes are provided by the AIIA on the understanding that a further opportunity to provide detailed comments will be afforded at a later date and as such do not represent the AIIA's final view.

  • AIIA General Conditions of Contract Final GITC (PDF)

    Thursday 8 December 2016

    The marked changes are provided by the AIIA on the understanding that a further opportunity to provide detailed comments will be afforded at a later date and as such do not represent the AIIA's final view.

  • Digital Identity (PDF)

    Friday 2 December 2016

    While AIIA is pleased with what appears to be adoption of a federated approach to digital identity for government services purposes, we are disappointed with the lack of genuine engagement of our industry in the process. This is despite our ongoing efforts to engage with the DTA and open offers to leverage the expertise and experience of the sector to assist in the design and early alpha development processes. AIIA has a number of members with specific expertise in this area, including the ability to draw on experience and intelligence from implementations around the world.

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