Australian Information Industry Association
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Friday 13 January 2017
AIIA welcome the opportunity to provide input to the Government’s ICT Procurement Taskforce. The issues outlined in this submission have largely been expressed to the Taskforce through various workshops and face to face conversations with Taskforce personnel and the Minister directly.
Friday 23 December 2016
AIIA’s view is that the Strategy is sound. However, as a general comment we would encourage the Government to be more ambitious. Emerging technology capability such as Artificial Intelligence, sophisticated data analytics, cognitive intelligence and systems, robotics etc, will have an exponential impact on productivity and the customer service experience – and are already incorporated into systems/services in the private sector.
Wednesday 21 December 2016
Digital disruption is changing the nature of work. Australia needs to build capability for a 21st century global economy that is driven by data, digital technologies and innovation.
Tuesday 20 December 2016
In our increasingly sophisticated market, customers are demanding a banking experience which rivals the digital experience they enjoy across their social landscape. Banks strive to deliver an extraordinary customer experience through the application of their digital assets. Constant juggling is required to deliver an authentic relevant digital experience while meeting the requirements of rigorous regulation and dealing with legacy services and systems. This paper examines digital trends, some of their inhibitors and actions which will lead to improved customer outcomes.
Friday 16 December 2016
Every bank wants to be a digital bank. Bankers are motivated to engage in digital by cost, new consumers and competition. Digital winners will deliver outstanding customer service through this channel. This paper explores the motivations, the current performance and suggests the critical levers which drive success.
Digital Identity (PDF)
Friday 2 December 2016
While AIIA is pleased with what appears to be adoption of a federated approach to digital identity for government services purposes, we are disappointed with the lack of genuine engagement of our industry in the process. This is despite our ongoing efforts to engage with the DTA and open offers to leverage the expertise and experience of the sector to assist in the design and early alpha development processes. AIIA has a number of members with specific expertise in this area, including the ability to draw on experience and intelligence from implementations around the world.
Thursday 1 December 2016
AIIA urges Government to consider moving packaging obligations to the National Television and Computer Recycling Scheme (NTCRS).
Thursday 1 December 2016
AIIA applauds the Productivity Commissioner for his preparedness to challenge existing practices, his focus on customers and willingness to push the boundaries to realise the economic opportunities presented by data and digital technologies.
Monday 28 November 2016
In principle, AIIA supports ACCSE and its objectives to build cyber security skills in Australia. We have some concerns around the current approach and selection criteria. The selection criteria is mostly focused on assessing what universities are doing to date. AIIA argues the need is rather, on addressing the gaps, identifying best practices to meet the gap and incentivising action. The ACCSE can be a great opportunity to lift the bar in cyber security education.
Monday 14 November 2016
AIIA is supportive of the Queensland Government’s commitment to review and refresh the Government Information Technology Contracting (GITC) framework. We acknowledge the effort Government has put into open two-way communication and particularly note the Engagement Principles addressing a number of AIIA’s previously expressed concerns regarding industry input into this important process.
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