Terms and Conditions
The Australian Information Industry Association (AIIA) is bound by the Privacy Act 1988 (Cth) (“Privacy Act”) and the National Privacy Principles contained in the Privacy Act. This Privacy Policy describes how we manage personal information that we may collect, hold, use or disclose for the purposes of our functions and activities.
1. How is personal information collected?
As well as collecting personal information from you directly through the AIIA website, membership applications, event registrations and surveys, we may collect personal information from oral sources, correspondence and other written material either sent to us or from publicly available sources such as newspapers, electronic media, social media, records of proceedings and public registers.
2. Website data
The AIIA website can be used anonymously. We do not collect identifiable personal information about you if you only browse the site. We do analyse non-identifiable web site traffic data to improve our services and we may use session-based cookies for the purpose of improving your experience of the website. The AIIA does not use cookies as the basis for direct marketing.
We collect personal information if you enter any personal information into the website, complete a membership form, attend an event, complete a survey or supply personal details through any form of correspondence in order to receive information.
3. What personal information does the AIIA hold?
The personal information we collect and hold may include your name, title, business address, other contact details and other information that we consider is necessary (such as information about your opinions, policies, statements and writings) to perform our legitimate functions and activities.
4. What is the primary purpose of collect personal information?
The AIIA only collects personal information for the purpose for which the AIIA collects that information and any directly related purpose, including:
- Performing our role as an industry body, including the provision of membership services, and compilation of member statistics;
- Managing a mailing list, for the distribution of AIIA news, information, functions, initiatives and activities;
- Providing AIIA services and events;
- Maintaining a directory of members and capabilities; and
- Supporting business-to-business networking.
If you do not wish your personal information to be disclosed or used in accordance with this Privacy Policy, we will use reasonable efforts to accommodate your request (unless required by law). However, if we comply with your request, it may not be possible for us to provide you with some or all of AIIA’s goods and services. For example, you must log in to the AIIA website to receive member rates for events.
5. Management and disclosure of information
We will keep your information securely, with regard to its nature and source. We will ensure the security of your personal information, including encryption of data when it is transferred to our service providers and limitations on access to personal information within our organisation. We will destroy or permanently de-identify your information when it is no longer needed for the purpose for which we collected it.
In order to provide AIIA services, we disclose personal information to AIIA Members and Groups, and to external service providers, including event managers, sponsors and researchers.
The AIIA website is hosted in Australia, but all data on the AIIA membership database (including personal information) is held by a hosting service in the United States of America. Your use of AIIA systems and services provides explicit consent to this data storage arrangement.
We do not share information about you with other organisations, government agencies, or other persons without your permission, unless it is necessary for the operation of the AIIA, to provide you with a service that you have requested, or is required by law.
Where your personal information is disclosed, we will seek to ensure that the information is held, used or disclosed consistently with the National Privacy Principles and other applicable privacy laws and codes.
6. Access and correction
You may gain access to personal information that we hold about you on reasonable notice by contacting us (see “Contact Details” below). You may ask us to correct any errors or delete the information we have about you. You may opt out of any further contact from us.
To update your details, or to unsubscribe from any AIIA communications, you can update your profile at www.aiia.com.au, or contact the AIIA office (see “Contact Details” below).
To protect your privacy and the privacy of others, we may require evidence of your identity before we can give you access to information about you or change it. We may deny your access where exempted by law, or if your request is frivolous or vexatious.
7. Complaints about privacy
If you believe the AIIA has breached its obligations under the Privacy Act, you may complain to the AIIA General Manager Finance and Corporate Services by telephone, mail or email (see “Contact details” below).
We will acknowledge receipt of your complaint within 2 business days and will attend to your complaint and endeavour to resolve it within 14 business days. If you are not satisfied with the outcome, you are entitled to complain to the Federal Australian Information Commissioner on 1300 363 992.
We are unable to assist you with a privacy complaint involving another AIIA member. If you have a privacy complaint about another member, you should take up your complaint directly with the organisation concerned.
8. Contact details
General Manager Finance and Corporate Services
Australian Information Industry Association
Ground Suite B, 7-11 Barry Drive
Turner ACT 2612
Telephone: (02) 6281 9400
Holly Devlin (h.devlin@aiia.com.au)
For information on privacy and the Privacy Act (including the National Privacy Principles), refer to the Office of the Australian Information Commissioner’s website: www.oaic.gov.au.